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[11 Nov 2009 | Comments Off | ]

Case Study 1
Client: A leading Telecom Company 
Nature of the project: A Customer satisfaction survey in Nepal. Mode of interview was CATI/PAPI for which data was to be entered online.
Our Role:

Questionnaire was provided by the client.
We procured resources, monitored and supervised the fieldwork by using our local network in Nepal.
While optimizing our resources we were able to complete the project with in the given timelines managing different time zones with high quality output.

Deliverables:

Data of interviews

Benefits to client:

The client was able to make future plans according to the customer feedback.
Quick output in their Decision …