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Face to Face Interviewing in Pakistan – A new look (By Mohsin Muslim)

19 May 2010 No Comment

Face to face research in South Asia particularly in Pakistan is still considered the most reasonable option for researchers. This is because of population diversity, spread, low literacy rate, and availability of low priced local field work resources.

For every fieldwork, the researcher has to assure three vital steps to select a representative sample including Selection of Area, Selection of Household and Selection of Respondent. Face to face mode provides these basic essentials for a successful research.

Online surveys are more like buzz word in research now a days but the scenario differs in our region. Online surveys are less practical here due to low penetration of online population in Pakistan (11%)[1].Also this population exists only in special segments. On another front, mobile phone access is available to approximately forty percent population in Pakistan[2]) but the issue remains with the non availability of directories of mobile phone for segmentation e.g. to identify gender, area of the respondent and other issues related to appropriateness of sampling frame.

People living in this region are generally talkative and take approximately 10 minutes more time in start up communication. So, in practical 15 minute questionnaire in English can be administered in 25 minutes time. Interviewer’s introduction in local language as per local norms helps in building rapport and understanding with the respondent to gain better response rate. As some respondents may not be very cooperative in interviewing and they start un-necessary discussion and confrontations in the beginning. This issue is better controlled in face to face interviewing. Field teams are trained enough to exhibit patience and tolerance to listen to the remarks of the community members while working in a community.  This helps in paving the way for future work in that area.

Sometimes, contact with the Local Elders/ Upper Caste/ Influential Persons is helpful in conducting interviews. Such contacts are however made only when they like to facilitate the holding of interviews within selected area.

We at International Field & Tab are working on hybrid techniques in field work management with the application of new technologies and internet.

The future of face to face research exists in the region but in combination with the other faster research and communication links. We see face to face research in align with other modern modes of research. In future countries of this region might be using mixture of online and offline mode in face to face research. The combination may yield field visits, filling of e-Questionnaires on laptops and PDAs, live streaming as show cards, integration with location of interview via using satellite maps and real time entry of data into company’s portal.  (By Mohsin Muslim, CEO International Field & Tab Email info@field-tab.com.pk)


[1] Internet World Stats, figures Pakistan: PTA

[2] ITU Website / PTA -2006/2007

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